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ONESHARE HEALTH IS NOT AN INSURANCE COMPANY. This is an ACA-exempt Health Care Sharing Ministry.

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A Reminder From Our Chief Legal Officer.
As we enter the open enrollment season, it is important to remember that providing complete and accurate information to potential Members is incredibly important. They need to know that their OneShare Health Program is not an insurance product and is not an ACA-compliant plan. Please note that your OneShare Health contract expressly prohibits these kinds of misrepresentations.

We listened and made some changes to the enrollment process based upon your feedback. Effective Monday, September 27th, the DocuSign Member agreement no longer expires at the end of the current day. This has been extended to 72 hours. Additionally, you should receive an email notification when the Member agreement is sent to the Member and another when the Member signs their agreement. Members will receive daily email reminders until they either sign the agreement or it expires.

Coming Soon – Intuitive Mental Health Chatbot from Clever HealthTM

To replace the Mental Health Resources offered by IBH that will no longer be available, we are providing Members with Mental Health Resources through Bella, Clever HealthTM's Intuitive Mental Health Chatbot. Bella connects 24/7 via text messaging to support Members in the moments they need it most, and is especially good at helping with anxiety and depression to boost mental health and resilience. The Intuitive Mental Health Chatbot meets HIPAA health care industry requirements to protect Members’ privacy so they can enjoy the following Features:

  • AI-powered mental health coaching chats that specialize in anxiety and depression
  • Provides self-help content and coping techniques
  • Accessible 24 / 7 / 365, 100% anonymous
  • Ability to start, stop, and pick up the conversation at any time

For OneShare Health Members in a crisis, please call the Suicide Prevention Lifeline at 800-273-8255 for help.

Do Your Members Ask How Smart Virtual Care works? Here’s an Easy Step-by-Step Guide on How to Use this Feature!

  • Step 1: The Member downloads the app (see instructions below).
  • Step 2: They select which family member needs care.
  • Step 3: Then the Member fills out the smart questionnaire.
    • Once completed, the smart questionnaire is then reviewed by a Provider, who sends the diagnosis, treatment plan, and prescription (if needed) back to the Member via the app.
    • In some rare cases, the Provider will initiate a call with the Member for further evaluation and/or clarification before sending their diagnosis, treatment plan, and prescription if needed.

Here’s what our Members have to say about Smart Virtual Care:

“Very responsive and timely”
“This was my first experience, and it was quite pleasant”
“Super helpful, thank you”
“Thank you for helping me”

Here’s How Members Can Access Smart Virtual Care via the Clever HealthTM App.

  • Have the Member scan the QR code using the camera on their mobile phone:
    Note: They do not need to take a picture of the QR code, simply tap the screen on their mobile phone to focus on the QR code. The active link will then appear. Click on the link to be taken to download the Clever HealthTM App.
  • Or click this link using their mobile phone and follow the prompts to download.
    Note: Members cannot download the Clever HealthTM App on their desktop or laptop computer.
  • Direct Members to the Apple App Store or Google Play Store, search Clever HealthTM, download the app, and enter Group Number 8101, Member Number 1000 when prompted.

Clever HealthTM Smart Virtual Care (Telemedicine) is available to Members without access to a smartphone by calling 833-387-9603. They need to follow the prompts to be sent a text message or continue to speak with a care coordinator.

As always, if you have any questions don't hesitate to reach out to the Producer Support Team by calling 833-546-4477, Monday–Friday, 8 am to 5 pm CST. We're ready to assist you!

Devotional: Truth and Feeling

In this month’s devotional, Jeremy, our OneShare Health Chaplain, discusses our feelings and how to deal with negative emotions in our life. Watch this month’s devotional video as Jeremy dives deeper into discovering the truth of our feelings through the filter of God’s word.

OneShare Health’s Suggestion Box

If you have feedback regarding improvements you believe can be made within the company, whether it’s good or bad, we want to hear your honest input! While you may submit your feedback anonymously, if you choose to provide your name and your idea is put into action, we’ll be sure to give you credit in our monthly newsletters and press releases.

Milestone: $114 Million in Administered Sharing

OneShare Health is proud to announce we’ve reached a milestone in our growth: $114 million in administered sharing of medical costs and expenses for our Members. We're raising the bar on what it means to take care of our Community. Read what this record-breaking figure means for the future of our Health Care Sharing Ministry.

Important Elixir RX Prescription Discount Network Update:

Effective September 1, 2021, Giant Eagle is no longer a participating pharmacy in the Elixir (formerly Envision RX) Prescription Discount Program. Members can access their prescription drug savings at other participating pharmacies nationwide including CVS, Walgreens, Rite Aid, Walmart, and Kroger, along with many other grocery chains and independent retailers. Members can search for participating pharmacies by visiting

Check Out the All-New Producer Communications Center

Did you miss an email? Need to refer to information we've previously sent? Our Producer Communications Center conveniently houses all the resources you'll need to stay on top of changes and vital notices. It's all a part of our commitment to helping you — and OneShare Health — thrive and succeed.

Looking for Additional Resources? Join Us to See What’s New This Quarter!

OneShare Health hosts interesting and informative webinars every Thursday at 11:00 am CST. Tune in and stay informed! See our Training Schedule for the next session, and don’t miss out!

OneShare Health in The News

Watch our latest videos by subscribing to our YouTube channel!

Read the latest articles from the One Share, One Voice Blog by subscribing today!

Welcome to the OSH Marketing Portal

Check Out the Producer Marketing Portal!

The OneShare Health Marketing Portal is your go-to resource for the latest Compliance-approved marketing materials. In the Portal, you can find our extensive video library, door hangers, pull tab flyers, digital web banner ads, blog articles, and more!

Don’t Have Access to the OneShare Health Marketing Portal?
Click here and fill out the form to request access to the OneShare Health Marketing Portal. If you have any questions, please contact the Marketing Team.

Have Questions?
Connect with Producer Support today.




“Do not withhold good from those to whom it is due, when it is in your power to act.”

Proverbs 3:27 (NIV)


ONESHARE HEALTH, LLC (ONESHARE) IS NOT AN INSURANCE COMPANY BUT A RELIGIOUS HEALTH CARE SHARING MINISTRY (HCSM) THAT FACILITATES THE SHARING OF MEDICAL EXPENSES AMONG MEMBERS. As with all HCSMs under 26 USC § 5000A(d)(2)(B)(ii), OneShare’s Members are exempt from the ACA individual mandate. OneShare does not assume any legal risk or obligation for payment of Member medical expenses. Neither OneShare nor its Members guarantee or promise that medical bills will be paid or shared by the Membership. Available nationwide, but please check for the most up to date state availability listing.

Smart Virtual Care is not owned or operated by OneShare Health, LLC, but is provided by Clever Health or Teladoc® in MA.

Mental Health chatbot Bella is not owned or operated by OneShare Health, LLC but is provided by Clever Health.

You received this email because you are an active Producer of OneShare Health, LLC. OneShare does not sell Producer information or share your email address with unauthorized third parties. You will receive periodic emails designed to aid your understanding of OneShare's Programs.