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Coming Soon – Intuitive Mental Health Chatbot from Clever HealthTM
To replace the Mental Health Resources offered by IBH that will no longer be available, we are providing Members with Mental Health Resources through Bella, Clever HealthTM's Intuitive Mental Health Chatbot. Bella connects 24/7 via text messaging to support Members in the moments they need it most, and is especially good at helping with anxiety and depression to boost mental health and resilience. The Intuitive Mental Health Chatbot meets HIPAA health care industry requirements to protect Members’ privacy so they can enjoy the following Features:
- AI-powered mental health coaching chats that specialize in anxiety and depression
- Provides self-help content and coping techniques
- Accessible 24 / 7 / 365, 100% anonymous
- Ability to start, stop, and pick up the conversation at any time
For OneShare Health Members in a crisis, please call the Suicide Prevention Lifeline at 800-273-8255 for help.
Do Your Members Ask How Smart Virtual Care works? Here’s an Easy Step-by-Step Guide on How to Use this Feature!
- Step 1: The Member downloads the app (see instructions below).
- Step 2: They select which family member needs care.
- Step 3: Then the Member fills out the smart questionnaire.
- Once completed, the smart questionnaire is then reviewed by a Provider, who sends the diagnosis, treatment plan, and prescription (if needed) back to the Member via the app.
- In some rare cases, the Provider will initiate a call with the Member for further evaluation and/or clarification before sending their diagnosis, treatment plan, and prescription if needed.
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